Refund policy


Cancellations and Complaints Policy

Cancellation and refunds

If you are a jobseeker, our site is made available at no cost.

If you are a recruiter / employer (as defined in our terms & conditions), refunds will be granted at our sole discretion only. There is no automatic right of cancellation once your payment has been processed and you wish to cancel your advertisement, but we will remove your advertisement from our site at your request.



If you have any questions or complaints about the service we provide, please contact us. You can telephone our consumer service team on  01273 651100 or write to us at or 2nd floor, 1 Queens Square, Brighton, East Sussex BN1 3FD.